Saying unpopular things on Twitter isn't trolling. You stand with people who speak their mind in public. I'm not sure you mean to stand with the trolls. Those people usually aren't speaking their minds.
>“[That was] just the normal daily back and forth I have with Manveer,” Orth wrote on Twitter later. “Apologies for offending non-cities. I was trolling him personally.”
Unfortunately for him, what his words meant in context is irrelevant. He gave the public a hint that Microsoft might feel like people should just put up with the always-connected nature of consoles, and that Microsoft intended to steamroll the naysayers. That's just bad PR no matter what anyone meant to say or who they meant to say it to.
Speaking as a massive troll:
If they actually believed it, it wouldn't be trolling by definition.
If it's an inflammatory/racist/whatever opinion, and they actually believe it, it just turns out they are an asshole, not a troll.
This is a reasonable distinction, because there are people who actually troll with malignant intent, and then there are others who are perceived as trolls because they make important points in a socially unacceptable way. The former are a blight on society; the latter are necessary to get anything done because most good things start out being socially unacceptable.
