I have found that users don't give feedback, positive or negative, until they encounter some extreme (usually negative).
I have found the best way to encourage feedback, is to make it dirt simple. Just a text entry field, with some way to respond, so you can follow up.
Most of the work needs to be on my end.
I have found that users don't give feedback, positive or negative, until they encounter some extreme (usually negative).
I have found the best way to encourage feedback, is to make it dirt simple. Just a text entry field, with some way to respond, so you can follow up.
Most of the work needs to be on my end.