USPS is great. I run a small ecommerce business and each year a package or two is lost (out of hundreds, maybe this year thousands). So far USPS has been responsible for one and UPS the rest (I don't ship on any other carrier). As you mentioned, the USPS carriers are almost always friendly and helpful.

It is stunning to me that people within the same country hold such opposite views on things.

I live in NYC and USPS is worse than useless. They’ll leave shit on the porch (in NYC), lie and say they put it in your mailbox, or lie about attempted deliveries. It’s usually easier to just order it again than it is to get USPS to make a second attempt at delivery.

If I need a local letter or package delivered I would prefer to hand deliver it than entrust it to USPS. If I have something important to deliver I would never even consider USPS.

For me USPS is just spam delivery service. The only thing I reliably get from them is junk, and it’s a weekly chore to move junk mail from my mailbox to the recycling bin.

It depends on where you live.

USPS regularly leaves mail in the wrong mailboxes in my location. FedEx and UPS never do. And the people delivering the mail here are incredibly rude. My neighbors and I have to regularly swap mail. No amount of complaining fixes anything.

Mail delivery to my home has gotten worse over the past ten to fifteen years. I complained to the local post office about this, and they said part of the reason is that this route no longer has dedicated carrier.

It depends on where you live, I am in one of the cities around lake tahoe. USPS here doesn't deliver mail to your residence, however UPS/Fedex deliver just fine. Instead everyone in town rents a USPS PO box, to which USPS delivers and everyone goes to the Post office to collect their mail from their PO boxes.

Whats worse, USPS has some PO boxes in some condo complexes, residents of which rent PO boxes that are at their physical residence and USPS delivers mail to these PO boxes. Its also sprung a private business who collects mail from PO boxes amd deliver to physical addresses for a small fee.

I simply dont understand why its the case here.

> It depends on where you live, I am in one of the cities around lake tahoe. USPS here doesn't deliver mail to your residence, however UPS/Fedex deliver just fine. Instead everyone in town rents a USPS PO box, to which USPS delivers and everyone goes to the Post office to collect their mail from their PO boxes.

Do you have to pay for the box? I was under the impression that the USPS was legally obligated to deliver mail to your residence. I wouldn't expect to pay for their shortcoming.

I agree USPS is by far the best carrier.