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The same issue was found to be the cause of plane crashes: the crew knew that something was going wrong, but did not feel that they could contradict the captain (or the captain just wouldn't listen). This gave rise to the practice called Crew Resource Management (CRM):

> Crew resource management formally began with a National Transportation Safety Board (NTSB) recommendation made during their investigation of the 1978 United Airlines Flight 173 crash. The issues surrounding that crash included a DC-8 crew running out of fuel over Portland, Oregon while troubleshooting a landing gear problem.

> The term "cockpit resource management" (later generalized to "crew resource management") was coined in 1979 by NASA psychologist John Lauber who had studied communication processes in cockpits for several years. While retaining a command hierarchy, the concept was intended to foster a less authoritarian cockpit culture, where co-pilots were encouraged to question captains if they observed them making mistakes.

Source: https://en.wikipedia.org/wiki/Crew_resource_management





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