I love what Resend are doing and am a customer. I can also absolutely empathise as our lead engineer did exactly the same thing at a startup I was running a decade ago. It's a horrible situation.
But yeah, both the incident and the report are really tough to read. It would be great if they can do a follow-up with further actions they're taking.
There's a neo-bank called Revolut that allegedly at one point had just two teams: "go fast" and "don't screw it up". I feel like an infrastructure play needs some dedicated hires in camp 2.
Nice thread! I really like "How do I use whitespace to communicate that different items belong to the same idea?". It's like the 'non-verbal communication' of written comms hah!
My company recently ran a survey of UK-based Creatives on the topic of their working preferences (n=250, July 2023) - so I compared our data to responses provided by Roundtable.ai
The average delta across 11 questions between actual selected response % and simulated %, across 11 questions was 7%. Seems like a good start - it would make it useful for certain low-impact, high-speed business decisions.
I'm launching a plugin for Figma that reduces meetings in the design process. It works by letting designers share work through a link with a video intro attached - and then get video feedback.
Everything works in the browser, so unlike other screen recording tools, your collaborators don't need to install anything. You can send a prototype to a dozen test users, or a client, or a manager - and get video feedback on the same day.
The people who could benefit most are freelance UX / designers and remote/hybrid-working startups. The idea actually came about when I was running a previous tech startup (Rota.com), and I was frustrated with the number of meetings to discuss product feedback. (Our team at Opine is also zero-meeting-by-default, except 1-1's).
There are a couple of other cool features - feedback videos are transcribed, and the ChatGPT generates a to-do list for the designer. People can whiteboard on the work, or add Figma-style comments, keeping all your feedback in one place.
Everything is updated in real- time, and there is a chat thread beside your work if you need to discuss things. The end result is design work is finalised significantly faster. One team in our beta decreased their time to deliver from 29 days to 19 days.
I've spent the last 6 months building a free project manager designed for creatives. The focus is on video feedback and keeping big projects organised (unlike the mess you sometimes get in Figma).
I'm a designer and software developer from London, and I built this with a UX and design team based in Ukraine and Belarus.
I started this after I had a really frustrating experience typing out feedback to a branding consultant on a different project. Trying to explain my feedback in words just wasn't working, and the process of doing everything on calls seemed super slow.
Before starting any coding, I did customer interviews with 30 designers and design agency owners to validate the idea. What came back was that slow feedback was a common problem. And hopefully, video feedback would be a good solution.
Obviously, video isn't new. I've been a big user of Loom this year, but the experience of getting a link and either losing it in Slack or Figma comments just didn't really work for me. I wanted something where video feedback automatically attaches to the work in a timeline, along with any new versions of the work. Loom also requires an install and a bit of "habit forming", which can be obstacles to getting clients using it.
The other feedback tool we've used is comments in Figma, but the issue there is that big Figma files get messy. This can be really confusing for feedback providers - it's often not clear which frames need feedback and what's finished work, and so on. So we ended up building a Trello-style Kanban board into Opine, so you can always see which work is in progress or ready to review.
The idea is - keep the creative chaos in Figma, and the organised collaboration in Opine - and use a plugin to sync the two.
So... here it is!
Really keen to hear what you think of the project.
Also happy to talk about what it's like developing a real-time project management SaaS .
